Privacy policy

24/7 Emergency Plumbers in The Hague, Amsterdam & South Holland

Available day and night.

Fast. Reliable. 24/7.

24/7 emergency response

English-speaking team

No vague appointments

Transparent pricing

Privacy policy

Publication date: February 5, 2024
Last updated: February 5, 2024

This Privacy Policy describes the policy of De Noodoplossing, Spoorlaan 5c 152, 2495 AL The Hague, South Holland, Netherlands (hereinafter “we”, “us”, or “our”), email: info@denoodoplossing.nl, phone: 085 – 124 80 40, regarding the collection, use, and disclosure of your information when you use our website (https://denoodoplossing.com). By accessing or using the Service, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service. The revised policy will be effective 180 days after it is posted and your continued access or use of the Service thereafter will constitute your acceptance of the revised Privacy Policy. Therefore, we recommend that you review this page periodically.

Information We Collect

We will collect and process the following personal information about you:

  • Name
  • Email address
  • Mobile phone number

How We Use Your Information

We will use the information that we collect about you for the following purposes:

  • Administrative purposes

If we want to use your information for any other purpose, we will ask for your consent and will use your information only after receiving your consent, and then only for the purpose(s) for which you have given consent, unless we are legally required to do otherwise.

Retention of Your Information

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as for record-keeping/reporting in accordance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous and aggregated information, which does not identify you (directly or indirectly), may be stored indefinitely.

Your Rights

Depending on the applicable laws, you may have the right to access, rectify, or erase your personal data, receive a copy of your personal data, restrict or object to the processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided for processing, lodge a complaint with a supervisory authority, and other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@denoodoplossing.nl. We will respond to your request in accordance with applicable law.

Please note that if you do not allow us to collect or process the required personal information, or if you withdraw the consent to process such information for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies, etc.

For more information on how we use these and your choices regarding these tracking technologies, please refer to our Cookie Policy.

Security

The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and therefore, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Grievance / Data Protection Officer

If you have any questions or concerns about the processing of your information available with us, you may contact our Data Protection Officer at:

De Noodoplossing
Spoorlaan 5c 152
2495 AL The Hague, Netherlands
Email: info@denoodoplossing.nl

We will address your concerns in accordance with applicable law.

Need Help Now?

Whether it’s a burst pipe at midnight, a clogged toilet during the weekend, or a roof leak during heavy rain – we’re just one phone call away.